WiFi quality depends on range from the modem, interference, using the right network, and device capabilities. Symptoms of interference can include slow speeds, dead spots, constantly struggling to load websites or video calls. Interference can be caused by other wireless networks, devices using the same frequencies, and high voltage devices that generate electromagnetic interference. Learn more and find solutions by reading: About: WiFi interference. Building materials and objects in your home can impact your WiFi coverage, which is the key for Internet speed and a stable WiFi connection.
See the chart below for some common examples of how much WiFi signal is absorbed or lost when passing through different type of materials. The most common WiFi frequency has lower speed but wider signal. Greater ability to pass through physical barriers and building materials. A newer frequency offering faster speeds but narrower signal. More easily affected by physical barriers and building materials.
If you have a BlueCurve Gateway, it will have Band Steering enabled — sorting devices between the two frequencies for you, to give you optimal speeds.
Did you know: If your device can't see the 5GHz frequency, your device might only be capable of 2. The location of your modem in your home plays a significant role on your WiFi coverage and is a key factor for a stable WiFi connection. For better WiFi coverage, your modem should be placed in a central location, this works especially well if you have an open floor plan house.
Alternatively, placing your modem central to where the Internet is most often used is a good choice as well. Loose connections, damaged cables, and line splitters can degrade Internet signals before they even reach your modem and prevent you from reaching higher Internet speeds. To resolve this, you should ensure that your cables are properly connected. If you're using an Ethernet cable to connect your computer to the router, or your modem to a third-party router, inspect those cables as well and replace them if they appear damaged.
For the most reliable hardwired connection, make sure to use at least a cat 5e Ethernet cable. For any of Shaw's Gig speed Internet packages, use a cat 6 ethernet cable. Shaw Speed test is a website you can use to measure the speed of your Internet connection. The upload speed of your Internet connection decides that how quickly you can upload the larger files like videos, photos etc.
Ping Test : Ping is measured in milliseconds and is indicative of the delay in time that the data takes in travelling to its destination. In general latency under ms is considered to be good. Jitter Test : Jitter is measured in milliseconds and is indicative of the delay in time that the data takes in travelling to its destination. Internet Speed test is based upon thousands of real-world Internet Connections and the test can be run by the users themselves and does not necessarily need IT experts or technicians to perform the same.
This might result in lower speed averages than what you might experience on a properly installed internet connection. This is because like all the other internet service providers also tends to prioritize the download speeds over the upload speeds for the users as people are more into downloads than in uploading the content. Generally a download speed of Mbps per user is enough, however, it largely depends on kind of the online activities a user performs.
Like streaming HD videos uses larger bandwidth as compared to merely browsing social media. Upload impacts everything you do on the internet and therefore a good upload speed is always required. An ideal internet connection is the one that has symmetrical speed i.
But most of the internet service providers prioritize the download speeds over the upload speed. Generally, upload speed ranging from Mbps is considered as a good one. Usually, the internet speed ranging from Mbps often provides a good surfing experience and is generally faster enough to stream high definition p video.
This speed range ideally allows you to download few videos within about 20 minutes and a speed below this i. While most of the internet service providers ISP provide their own speed test tool, but to get more reliable, unbiased and accurate internet speed results you shall opt for a third party speed tests. Unplug the power cord of your Shaw modem, wait 30 seconds and then plug the modem back in. Power cycling your modem in this manner can solve many Internet connectivity issues.
No Internet connection. If your Internet connection is failing or intermittent, refer to these support articles for solutions that will help you get back online. A slow Internet connection can be caused by a number of reasons as well, including an outage in your neighbourhood, hardware malfunctions, or having too many devices being connected to the Internet.
Streaming movies on Netflix or playing video games online can also result in slow Internet connectivity. Can I complain about my Internet speed? Why am I not getting the maximum speed that my router is capable of? What to do if your internet is slower than it should be? Do Internet providers slow down at night?
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