Release the buttons and the digital cable box will automatically reset. The reset process may take minutes. During the reset process, the cable box may display a series of numbers, characters or letters. When the front panel on the digital cable box displays turn on, the reset is complete.
Release buttons and the digital cable box will automatically reset. Currently viewing account details for:. Sign out. Sign in to manage your profile and devices My Optimum ID. Forgot my Optimum ID. I forgot my password. Remember Me.
Next statement date. You do not have access. Please sign in as the primary. Optimum ID to view and pay your bill,. Sorry, we can't accept. Sorry we can't access. View my bill Manage payment methods Manage automatic payments Make a one-time payment Manage payment methods Manage automatic payments Make a one-time payment Manage payment methods Set up automatic payments Make a one-time payment Manage payment methods Set up automatic payments Make a one-time payment Account activity Billing support.
Contact Us. Sign in to check your email and manage your internet features. So what I did was put it in bridged mode, which disables the router and lets my ASUS router take control of connections. Also, I switched out the connecting CAT-5e cable with another CAT-5e cable for Modem-Router and it seemed to fix the temporarily cutting out issue, although I'm not sure it'll come back, the old cable was a little worn from the looks of it.
How fast is the processor on your computer? Any dual-core processor slower than 2 Ghz gets "maxed-out" when running the Shaw SpeedTest , and thus gives lower speeds than what you are paying for. Sign In. Shaw Support : Discussions : Internet Discussions : Internet keeps disconnecting and lower internet ba Internet keeps disconnecting and lower internet bandwidth. Labels 3. Me too.
Preview Exit Preview. You must be signed in to add attachments. Contact Shaw, and get them: to confirm that your modem is provisioned for the "Internet 75" legacy speed, to remotely logon to your cable-modem, to check its internal statistics, e. Have you tried a different coaxial-cable between the router and the wall-port? Reply Loading Any suggestion? Thanks Regards, Chandra. We have received your submission.
Help is on the way. Hi Kai boon, I didn't receive your help yet It is almost more than 2weeks. So far it was having issues But last two days, It didn't work. Do you have any updates? Thanks Regards Chandra. Thanks, William. Wkho Can you elaborate on your issue? Chan4k please drop me a PM. KaiBoon I have reported this matter since 1 week ago to Starhub Customer care, called times, and sent some emails but no follow up after modem chance.
Hi William, After continuous follow up calls and emails, Here is what I did. I asked customer care person to register a case ID and get the number. Keep following with them and ask for the staus. Finally, Got the appointment to send Technician to my home to fix the issue.
Replace the device. This is the solution. From last night, the new modem works fine and I am not sure about this reliability. Let's see. I hope they will do something. Thanks William. Wish you good luck! Regards, Chandra. Hi guys, I am having the same issue too.
Hi Bro, Since, you have changed the Modeam and tried few times, Can you do something else to isolate the issue and find the real root cause of the problem? Solution-1 Do you have any other Cable modem and router? If cannot check the following 1. Go to internet settings on D-Link.
Is it configured to get dynamic IP? Hope either one solution should help. Good luck.
0コメント